Optimum faces major outage in Metro New York: Over 9,000 users report mass internet disruption, frustration follow

A major service outage affected Optimum customers in Metro New York from 8 pm on Monday. The interruptions impacted thousands, with reports peaking at over 9,700 users. Customer service experienced significant delays. Optimum's support team acknowledged the problem on its official account, pledging efforts to restore services promptly but providing no estimated repair time.