'We made countless mistakes': Alibaba founder Jack Ma steps out from shadows with long internal post

Jack Ma, Alibaba Group's co-founder, has emerged from his recent retreat from the public eye with a significant memo to the company's employees. In his message, Ma commended the leadership of CEO Eddie Wu and chairman Joe Tsai. He noted that the company's decision to split into six divisions a year ago has enhanced its agility, focusing more on customer needs and speeding up decision-making processes.